Non-financial performance indicators

The KION Group’s enterprise value is determined not only by financial KPIs but also by non-financial influencing factors. These factors relate to the Company’s relations with its customers and employees, to its technological position and to environmental considerations – and they also have an impact on the success of the Strategy 2020. The overarching objective of establishing the KION Group as the global market leader with above-average profitability, efficiency and resilience can only be achieved if the Group succeeds in:

• being an attractive and responsible employer that can retain competent and committed employees at all sites;
• developing products that are closely tailored to customers’ needs and environmental requirements now and in future;
• continually increasing the customer benefits provided by its products and services and designing production processes in such a way that resources are conserved and emissions are avoided as far as possible.

The KION Group firmly believes that these aspects are crucial to its positioning as a pioneering company in a highly competitive environment.