Non-financial performance indicators
The KION Group’s enterprise value is determined not only by financial KPIs but also to a significant extent by non-financial ones. These are based on the Company’s relations with its customers and employees, on its technological position and on environmental considerations. Together, they enable conclusions to be drawn about the extent to which the KION Group succeeds in:
- being an attractive and responsible employer that can retain competent and committed employees;
- developing products that meet customers’ needs and environmental requirements now and in future;
- continually increasing the customer benefits provided by its products and services;
- designing production processes in such a way that resources are conserved and emissions are avoided as far as possible.
The KION Group firmly believes that these aspects are crucial to its positioning as a pioneering company in a highly competitive environment.