Customers

The KION Group’s industrial trucks and supply chain solutions are deployed in all kinds of industries.

The Industrial Trucks & Services segment has a very broadly diversified customer base, ranging from large key accounts with global operations to small and medium-sized enterprises that typically order just a few trucks each year.

The Supply Chain Solutions segment benefits from long-standing customer relationships with major players in the e-commerce and logistics sectors. They influence the success of the segment’s new business and service business. The Dematic Operating Unit’s focus industries also include general merchandise, grocery wholesale and retail, fashion, food and beverages, and parcel and courier services. The KION Group including Dematic already ranks among the global market leaders in most of these sectors and enjoys excellent relationships with its customers. It has been able to strengthen these relationships through joint development projects and other initiatives.

The KION brand companies again exhibited at the sector’s leading trade fairs in various regions in 2017 in order to intensify their collaboration with customers and partners.

The KION Group’s full range of products in the Industrial Trucks & Services and Supply Chain Solutions segments was represented for the first time at ProMat, which was held in Chicago in April 2017. Numerous new products were unveiled. For example, the market launch of new Linde and Baoli counterbalance trucks in North America was announced. Dematic demonstrated its Dematic iQ warehouse execution system, robotics order picking and other products. The KION brands also showcased the full spectrum of solutions at Movimat in São Paulo in October 2017. At the Hannover Messe trade fair (CeMat preview), STILL highlighted the latest topics and solutions. The KION Group also participated in various other trade fairs, including Logistica in Utrecht, where Dematic exhibited innovative technologies for the storage and retrieval of small parts, and Logimat in Stuttgart, at which not only Linde and STILL but also Baoli presented their portfolios for the EMEA region. In addition, numerous customer and dealer events as well as training courses were held.

Once again, the KION brand companies attracted attention by collecting a number of accolades in 2017. STILL, for example, was again among the winners at the International Forklift Truck of the Year (IFOY) awards.