Revenue

Consolidated revenue amounted to €7,533.7 million, exceeding the figure for the prior-year period (€6,000.2 million) by 25.6 percent. In the Industrial Trucks & Services segment, revenue generated from external customers rose by 15.2 percent to €4,742.4 million (Q1–Q3 2020: €4,117.6 million). Customer demand was very strong, but the growth of new truck business was held back by the global supply bottlenecks affecting bought-in parts. However, the segment’s service business saw a significant rise. The Supply Chain Solutions segment increased its revenue from external customers to €2,783.5 million (Q1–Q3 2020: €1,876.0 million), primarily by working through the substantial order book in the project business (business solutions). The growth of the service business also contributed to the segment’s rise in revenue.

Overall, the proportion of consolidated revenue attributable to the service business declined from 44.7 percent in the prior-year period to 40.2 percent. This was due to the disproportionately strong growth of the project business in the Supply Chain Solutions segment.

Negative currency effects reduced consolidated revenue by €105.2 million.

Revenue by sales region

In the Industrial Trucks & Services segment, a large part of the revenue growth in the reporting period was attributable to the main EMEA sales region. The segment’s strongest growth in per-centage terms was in the APAC region and was predominantly attributable to China. Revenue in the Americas region also increased despite negative currency effects.

Within the Americas region, the Supply Chain Solutions segment saw the strongest growth in its core sales market of North America, despite negative currency effects. The EMEA and APAC regions also recorded substantial increases. The biggest contribution to the rise in revenue resulted from investment in new facilities and in the expansion of existing facilities by major e-commerce customers and customers in the food and general merchandise industries.