Revenue
Consolidated revenue edged up by 1.1 percent to €8,435.3 million in the first three quarters of 2024 (Q1–Q3 2023: €8,347.3 million). The proportion of consolidated revenue attributable to the service business grew to 46.4 percent (Q1–Q3 2023: 44.6 percent).
In the Industrial Trucks & Services segment, revenue generated from external customers went up by 2.4 percent to €6,295.7 million (Q1–Q3 2023: €6,149.3 million). The slight rise in the volume of unit sales and success in pushing through higher prices made a significant contribution to revenue growth in the ITS segment. Revenue also increased across all of the main categories in the service business.
At €2,137.0 million, revenue generated from external customers in the Supply Chain Solutions segment was down by 2.7 percent compared with the prior-year period (Q1–Q3 2023: €2,197.0 million). This decline in revenue was mainly due to the subdued order situation in the project business (business solutions) in preceding quarters. By contrast, revenue in the service business (customer services) increased strongly year on year.
in € million |
Q3 |
Q3 |
Change |
Q1 – Q3 |
Q1 – Q3 |
Change |
|---|---|---|---|---|---|---|
Industrial Trucks & Services |
1,994.9 |
2,020.2 |
–1.3% |
6,295.7 |
6,149.3 |
2.4% |
New business |
998.6 |
1,042.4 |
–4.2% |
3,271.7 |
3,189.5 |
2.6% |
Service business |
996.3 |
977.8 |
1.9% |
3,024.1 |
2,959.8 |
2.2% |
– Aftersales |
529.7 |
512.5 |
3.4% |
1,601.1 |
1,549.3 |
3.3% |
– Rental business |
300.7 |
293.3 |
2.5% |
889.6 |
863.5 |
3.0% |
– Used trucks |
106.4 |
107.3 |
–0.8% |
345.0 |
342.4 |
0.8% |
– Other |
59.5 |
64.7 |
–8.1% |
188.3 |
204.5 |
–7.9% |
Supply Chain Solutions |
703.3 |
709.4 |
–0.9% |
2,137.0 |
2,197.0 |
–2.7% |
Business solutions |
381.5 |
448.8 |
–15.0% |
1,249.8 |
1,431.0 |
–12.7% |
Service business |
321.8 |
260.6 |
23.5% |
887.2 |
766.0 |
15.8% |
Corporate Services |
1.0 |
0.2 |
> 100% |
2.6 |
0.9 |
> 100% |
|
|
|
|
|
|
|
Total revenue |
2,699.2 |
2,729.9 |
–1.1% |
8,435.3 |
8,347.3 |
1.1% |
Revenue by sales region
In the Industrial Trucks & Services segment, the biggest contribution to revenue growth came from the main sales region, EMEA. Revenue also rose in the APAC region, whereas revenue in the Americas region fell sharply compared with the prior-year period.
In the Supply Chain Solutions segment, revenue generated by external customers in the core North America market was at virtually the same level as in the first nine months of 2023, whereas revenue in the EMEA region dropped steeply due to the decline in orders in preceding quarters. The volume of revenue in the APAC region was down moderately year on year due to initial project delays in the first half of 2024.
in € million |
Q3 |
Q3 |
Change |
Q1 – Q3 |
Q1 – Q3 |
Change |
|---|---|---|---|---|---|---|
EMEA |
1,778.1 |
1,825.3 |
–2.6% |
5,675.4 |
5,519.6 |
2.8% |
Western Europe |
1,553.7 |
1,591.6 |
–2.4% |
4,991.8 |
4,807.0 |
3.8% |
Eastern Europe |
190.9 |
205.3 |
–7.0% |
583.1 |
620.1 |
–6.0% |
Middle East and Africa |
33.5 |
28.5 |
17.6% |
100.5 |
92.5 |
8.7% |
Americas |
607.6 |
602.6 |
0.8% |
1,837.1 |
1,917.7 |
–4.2% |
North America |
530.3 |
521.8 |
1.6% |
1,624.9 |
1,676.4 |
–3.1% |
Central and South America |
77.3 |
80.9 |
–4.4% |
212.1 |
241.2 |
–12.1% |
APAC |
313.4 |
301.9 |
3.8% |
922.8 |
910.0 |
1.4% |
China |
161.6 |
177.4 |
–8.9% |
504.4 |
526.9 |
–4.3% |
APAC excluding China |
151.8 |
124.5 |
22.0% |
418.5 |
383.1 |
9.2% |
Total revenue |
2,699.2 |
2,729.9 |
–1.1% |
8,435.3 |
8,347.3 |
1.1% |