Revenue

Consolidated revenue came to €5,736.2 million in the first six months of 2024, an increase of 2.1 percent on the figure for the prior-year period (H1 2023: €5,617.4 million). The share of consolidated revenue attributable to the service business stood at 45.2 percent (H1 2023: 44.3 percent).

In the Industrial Trucks & Services segment, revenue generated from external customers went up by 4.2 percent to €4,300.8 million (H1 2023: €4,129.1 million). The rise in the volume of unit sales and the positive effects of the increase in sale prices made a significant contribution to revenue growth in the ITS segment. Revenue also increased across all of the main categories in the service business.

At €1,433.7 million, revenue generated from external customers in the Supply Chain Solutions segment was down by 3.6 percent compared with the figure for the prior-year period (H1 2023: €1,487.6 million). This decline was primarily due to the fall in order intake in the project business (business solutions) during preceding quarters. In addition, the current order book contains a growing proportion of long-term projects, the revenue from which will be recognized over an extended period. The consistent service business (customer services) registered a sharp rise in revenue for the first half of the year.

Revenue with third parties by product category

in € million

Q2
2024

Q2
2023

Change

Q1 – Q2
2024

Q1 – Q2
2023

Change

Industrial Trucks & Services

2,150.8

2,126.3

1.2%

4,300.8

4,129.1

4.2%

New business

1,134.4

1,134.7

–0.0%

2,273.1

2,147.1

5.9%

Service business

1,016.4

991.6

2.5%

2,027.8

1,982.0

2.3%

– Aftersales

531.4

515.3

3.1%

1,071.4

1,036.8

3.3%

– Rental business

296.1

285.7

3.6%

588.9

570.2

3.3%

– Used trucks

118.9

116.5

2.1%

238.6

235.1

1.5%

– Other

70.1

74.2

–5.5%

128.8

139.8

–7.9%

Supply Chain Solutions

725.4

709.8

2.2%

1,433.7

1,487.6

–3.6%

Business solutions

437.3

450.1

–2.9%

868.2

982.2

–11.6%

Service business

288.1

259.7

11.0%

565.4

505.4

11.9%

Corporate Services

0.9

0.3

> 100%

1.7

0.7

> 100%

 

 

 

 

 

 

 

Total revenue

2,877.1

2,836.4

1.4%

5,736.2

5,617.4

2.1%

Revenue by sales region

In the Industrial Trucks & Services segment, the biggest contribution by far to revenue growth in the first half of 2024 came from the main sales region, EMEA. There was a small rise in revenue in the APAC region, whereas revenue in the Americas region was significantly below the level of the prior-year period.

In the Supply Chain Solutions segment, revenue generated from external customers in the core North America market and in the EMEA region saw a moderate overall decline because of the low order intake in the project business during preceding quarters. In the APAC region, initial project delays resulted in a sharp fall in revenue compared with the first half of 2023.

Revenue with third parties by customer location

in € million

Q2
2024

Q2
2023

Change

Q1 – Q2
2024

Q1 – Q2
2023

Change

EMEA

1,945.8

1,883.3

3.3%

3,897.3

3,694.3

5.5%

Western Europe

1,702.1

1,649.3

3.2%

3,438.1

3,215.5

6.9%

Eastern Europe

203.4

206.9

–1.7%

392.2

414.8

–5.5%

Middle East and Africa

40.4

27.1

48.7%

67.0

64.0

4.7%

Americas

609.9

632.7

–3.6%

1,229.5

1,315.0

–6.5%

North America

547.6

549.5

–0.3%

1,094.6

1,154.7

–5.2%

Central and South America

62.3

83.2

–25.1%

134.9

160.4

–15.9%

APAC

321.3

320.4

0.3%

609.4

608.1

0.2%

China

180.5

190.8

–5.4%

342.8

349.5

–1.9%

APAC excluding China

140.9

129.7

8.6%

266.6

258.6

3.1%

Total revenue

2,877.1

2,836.4

1.4%

5,736.2

5,617.4

2.1%

Services