Revenue

Consolidated revenue increased slightly, from €5,536.7 million in the first half of 2022 to €5,617.4 million in the reporting period (up by 1.5 percent). Revenue generated from external customers in the Industrial Trucks & Services segment grew by 19.8 percent to €4,129.1 million (H1 2022: €3,445.3 million) as a result of higher production output. As the processing of orders received in the previous year was accelerated, the price rises that had been phased in during 2022 began to boost revenue growth earlier than expected, particularly in the EMEA region. Revenue from service business rose on the back of high new business volumes.

In the Supply Chain Solutions segment, external revenue fell by 28.8 percent to €1,487.6 million (H1 2022: €2,090.2 million). This was primarily due to muted customer demand in the project business (business solutions) in previous quarters. By contrast, revenue in the service business (customer services) was very encouraging and increased significantly compared with the prior-year period.

Overall, the proportion of consolidated revenue attributable to the service business stood at 44.3 percent (H1 2022: 40.5 percent).

Revenue with third parties by product category

in € million

Q2
2023

Q2
2022

Change

Q1 – Q2
2023

Q1 – Q2
2022

Change

Industrial Trucks & Services

2,126.3

1,729.1

23.0%

4,129.1

3,445.3

19.8%

New business

1,134.7

825.9

37.4%

2,147.1

1,646.1

30.4%

Service business

991.6

903.2

9.8%

1,982.0

1,799.2

10.2%

– Aftersales

515.3

472.0

9.2%

1,036.8

940.9

10.2%

– Rental business

285.7

272.0

5.0%

570.2

537.8

6.0%

– Used trucks

116.5

95.3

22.2%

235.1

197.9

18.8%

– Other

74.2

63.9

16.1%

139.8

122.6

14.1%

Supply Chain Solutions

709.8

1,072.5

–33.8%

1,487.6

2,090.2

–28.8%

Business solutions

450.1

831.3

–45.9%

982.2

1,644.8

–40.3%

Service business

259.7

241.2

7.6%

505.4

445.4

13.5%

Corporate Services

0.3

0.6

–43.1%

0.7

1.1

–38.0%

 

 

 

 

 

 

 

Total revenue

2,836.4

2,802.2

1.2%

5,617.4

5,536.7

1.5%

Revenue by sales region

In the Industrial Trucks & Services segment, the lion’s share of revenue growth by volume in the reporting period was generated in the EMEA sales region. Revenue in the Americas region also increased robustly in percentage terms, while revenue in the APAC region was roughly on a par with the prior-year period.

The fall in revenue in the Supply Chain Solutions segment in the first half of 2023 was primarily attributable to a downturn in business in its North American core market. Revenue lagged behind the prior-year level in the EMEA region as well, but remained stable in the APAC region.

Revenue with third parties by customer location

in € million

Q2
2023

Q2
2022

Change

Q1 – Q2
2023

Q1 – Q2
2022

Change

EMEA

1,883.3

1,623.5

16.0%

3,694.3

3,261.4

13.3%

Western Europe

1,649.3

1,417.4

16.4%

3,215.5

2,853.9

12.7%

Eastern Europe

206.9

184.0

12.4%

414.8

362.8

14.3%

Middle East and Africa

27.1

22.1

22.9%

64.0

44.6

43.3%

Americas

632.7

854.7

–26.0%

1,315.0

1,658.7

–20.7%

North America

549.5

782.9

–29.8%

1,154.7

1,529.5

–24.5%

Central and South America

83.2

71.8

15.8%

160.4

129.1

24.2%

APAC

320.4

324.0

–1.1%

608.1

616.6

–1.4%

China

190.8

191.1

–0.2%

349.5

356.0

–1.8%

APAC excluding China

129.7

132.9

–2.5%

258.6

260.7

–0.8%

Total revenue

2,836.4

2,802.2

1.2%

5,617.4

5,536.7

1.5%

Services