Level of orders
The value of the KION Group’s order intake rose by 32.2 percent to a record €12,481.6 million (2020: €9,442.5 million). Much of this rise was attributable to the Industrial Trucks & Services segment, where order intake jumped by 40.9 percent to €8,166.3 million (2020: €5,796.8 million) due to high demand from customers for new trucks and services. This was partly thanks to pent-up demand created by customers’ reluctance to invest in the previous year and partly to orders brought forward by customers in response to global supply chain disruptions, longer delivery times, and the announcement of upcoming price increases. In the Supply Chain Solutions segment, order intake went up by 18.5 percent to €4,329.4 million (2020: €3,654.5 million). This rise was primarily the result of a larger volume of orders in the project business. There was also increased demand in the service business, which benefited from the expanding installed base of completed customer projects.
Currency effects had a modest impact on the value of the KION Group’s order intake, reducing it by €53.1 million.
Fueled by the surge in new business and project business in the operating segments, the Group’s order book had grown by 49.9 percent year on year to €6,658.5 million as at the end of 2021 (December 31, 2020: €4,441.3 million). In the Industrial Trucks & Services segment, this trend was boosted by orders brought forward by customers and by delays in the delivery of new trucks caused by bottlenecks at suppliers.